GameStop Italy taps Opterus to boost communications, task management processes

GameStop Italy Inc. has deployed the Opterus Opscenter to make improvements to communications and task administration processes between headquarters, keep supervisors and front-line employees throughout 271 shops.

The technological know-how is also boosting staff efficiency, according to a push launch.

The procedure replaces dwelling-grown remedies and guide processes that experienced been in place. In 2018 GameStop U.S., Inc. applied the Opscenter across 4,000 spots.

With Opterus, GameStop Italy now has a a person-stop portal for all retail operations, allowing for all shop areas to have a centralized dashboard for duties, functions and updates.

“Operating with Opterus has permitted GameStop Italy to enhance visibility across all retail outlet spots,” Karin Palazzo, operations communications supervisor, GameStop Italy, reported in the release. “With Opscenter, we can quickly entry a store’s suggestions and acquire updates about day-to-day routines, growing our awareness of what is actually going on in each and every solitary store. Two of the most beneficial functions of the Opscenter are surveys and dashboard. The study module gives us the ability to build customizable surveys and varieties that present info back right away as it can be concluded, while dashboard module lets us to supply all shop staff updates on information and facts and functions. All-in-all, utilizing Opscenter has manufactured the undertaking management process a lot extra effective and successful.”

GameStop Italy is using the dashboard, calendar, surveys, messages, task manager, documents and understanding foundation modules and has programs to roll out more modules such as audits and tickets.